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General Information

We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.

This privacy policy defines how Castillo Tax Service uses and protects any information that you provide to us when using this web portal.

Castillo Tax Service is committed to ensure you that your privacy is protected. Castillo Tax Service may require certain information by which you can be identified when using this website, therefore, we assure you that this information will only be used according to the product described in this statement.

What information we may ask you?

– Name and occupation.
– Contact information including email address
– Geographic information such as zip code, and physical address.
– Any other information for customer surveys or offers.

What do we do with the information?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

– As an internal user registration and / or buyers.
– To improve our products and services.
– To send promotional emails for products or services that we might consider interest to you using the email address.
– From time to time, we may use your information to contact you for the purpose of market research.
– We may contact you by email, phone, or mail.
– We may use your information to improve the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to protect against unauthorized access, we have taken the necessary measures both physical and electronic procedures in handling your information.

What are cookies and how do they work?

Like any other commercial website, our Website utilizes a standard technology called “cookies”. A cookie is a small file which asks permission to be placed on the user’s computer. Once you approve its installation, the file is copied to your disk and the cookie helps analyze your web traffic or allows to know it’s you when you visit a particular website.

Cookies allow web applications to respond individually to each user to adjust operations to your needs, tastes and preferences to keep a record of them. In other words, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site might not function as effectively when viewed by the users. In no way a cookie accesses information on your computer or any information about you except the one that you have agreed to supply.

You can accept or decline cookies. Most Internet browsers accept cookies automatically, but you can modify the settings of yours to define whether you accept or reject them. This could deprive you the benefit of the services or web applications you use on some websites.

How do we use the information that you provide to us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.

As you visit and browse our Web site, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to constantly improve our Web site and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

Our website may contain links to enable you to visit other websites of interest. Given this, once you use these links to leave our site you should note that we have no control over such websites, therefore we are not responsible for the protection and privacy of any information you provide them.

We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Website to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site is handled by that Website that you visit.

You must always be careful to read the privacy policies of any website before providing personal information.

Controlling your personal information

You can choose to restrict the collection or use of your personal information in the following ways:

– Whenever you are required information in the form of a website, you can indicate that you do not want your information used for marketing purposes or the like.

– If you have previously agreed to us using your information for marketing purposes, you may change your mind and notify us by writing an email to info@castillotaxservice.com or even easier, you can unsubscribe of any list. In each email that we send, at the end we provide a link to unsubscribe. Click there an you will be immediately removed from that list.

Castillo Tax Service will not sell, distribute or lease your personal information to others. We may use your information to send you offers from third parties to determine your interest only if you authorize us. If you believe that any information we have from your is incorrect or incomplete, please write an email to us as soon as possible to info@castillotaxservice.com and we will correct the information in question.

SPAM

Under no circumstances we use SPAM. Before we send you any email promotion or marketing products or offer, first you need to subscribe to a form, and confirm via email your consent to receive materials from us. In any event, the materials, newsletters, offers and resources that we send you will always be of help to you and your business.

Contact Form

The personal information collected via the contact form displayed on this website will be entered into a register in order to adequately address the questions and inquiries that you send us, giving you the information you need. It also allows to make management and administration easy for the provision of our services, and give you commercial information about our industry-related, via email or by phone.

Sharing and Selling Information

We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

Unsubscribe to our Lists

This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

A Special Note About Children

Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.

Policy Modifications

Castillo Tax Service may change the terms of reference of this agreement from time to time to update our website. You must read this policy regularly to ensure you agree with any changes made. This document is effective from March 01, 2024.

If or when changes are made to this privacy policy, we will email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us without your prior consent.


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